Complaints Procedure
In the event that you wish to make a complaint you may contact us at:
Complaints
Tristar Special Risks Limited
6 Chancery Lane
Beckenham
BR3 6NR
Email: complaints@tristarspecialrisks.com
Telephone: +44 (0)203 858 0039
Ultimately, should you remain dissatisfied, you may, if eligible, refer your complaint to the Financial Ombudsman Service (FOS). The FOS's contact details are as follows:
Exchange Tower
London
E14 9SR
Email: complaint.info@financial-ombudsman.org.uk
Telephone: +44 (0)300 123 9123
Website: www.financial-ombudsman.org.uk
Our Terrorism definition is wide:
Our Definition:
An act of Terrorism means an act, including the use of force or violence, of any person or group(s) of persons, whether acting alone or on behalf of or in connection with any organisation(s), committed for political, religious or ideological purposes including the intention to influence any government and/or to put the public in fear for such purposes