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Complaints Procedure

 

 

 



 

 

In the event that you wish to make a complaint you may contact us at: 

 

Complaints

Tristar Special Risks Limited

6 Chancery Lane

Beckenham

BR3 6NR 

 

Email: complaints@tristarspecialrisks.com

Telephone: +44 (0)203 858 0039 

 


Ultimately, should you remain dissatisfied, you may, if eligible, refer your complaint to the Financial Ombudsman Service (FOS). The FOS's contact details are as follows:


Financial Ombudsman Service

Exchange Tower

London

E14 9SR 

 

Email: complaint.info@financial-ombudsman.org.uk
Telephone: +44 (0)300 123 9123

Website: www.financial-ombudsman.org.uk



 

Our Terrorism definition is wide:

 

Our Definition:
An act of Terrorism means an act, including the use of force or violence, of any person or group(s) of persons, whether acting alone or on behalf of or in connection with any organisation(s), committed for political, religious or ideological purposes including the intention to influence any government and/or to put the public in fear for such purposes

 

 

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